Overall Experience Reviews For Sport Clips Haircuts of Creve Coeur

I checked in online and arrived 10 minutes early. I was asked if I if had checked in online and said yes. I was told someone would be right with me. I then watched several people go in front of me. When the next person walked in he was taken immediately. I asked the lady why wasn't I next and pointed to me name at the top of the list. (where it had been since I walked in) She told me he had requested her and would get me next. Well after already waiting 20 minutes I was not ready to wait another 10 minutes. That's why I signed in online. Unbelievable customer service and I will not be back.

When I got to the store I was greeted right away. I was only sitting for about 5 minutes before I was brought back for a haircut. Ashley was my stylist. She did an awesome job. She recommended without being pushy to get the MVP, and also the second round for the conditioner to help moisturize. Ashley was very friendly and super attentive to my request for a haircut. I will be back to this location for her to cut my hair.

I check in online and this store is pretty accurate with their recommended arrival times which saves me from just waiting my turn in store. I walk in and I'm always instantly greeted with, "Hi welcome to sport clips... did you check in online?" This store is always clean and all staff have been wearing masks since reopening after the corona shut down. They do a good job of enforcing the mask mandate for customers too and it looked as though they moved stuff around to help social distance. Ashley has cut my hair for like two years now. Im picky but she's always left me happy with a fresh cut. She is so easy to talk with and always gets a laugh out of me. She even showed me my favorite product to use and makes sure I have enough of it before I leave every visit. My only complaint is that y'all arent open 24/7 - 365 with my stylist on standby. 😉